Terms and conditions
Version 1.0 – Effective from 09/08/2022
1. OVERVIEW
This website (resilientloving.co.uk) is owned and operated by Mabel Schenone as a Sole Trader trading as Your Wisdom (also referred to as us/our/we in these Terms & Conditions).
Our trading address is: 9 Nairn Avenue, Skelmersdale, Lancashire WN8 6PP, United Kingdom.
As a user, by visiting our website or viewing its contents, you agree to be bound by the following Terms & Conditions of service of resilientloving.co.uk.
Copying or storing of this website and its contents (including pictures, designs, logos, photographs, text and other materials) in whole or part, other than for your own personal, non-commercial use is prohibited, without prior written permission by Mabel Schenone t/a Your Wisdom.
All of the content on resilientloving.co.uk is edited, checked, and verified for accuracy as much as it is possible to do so. However, to the fullest extent permitted by applicable law, Mabel Schenone disclaims all warranties, expressed or implied, as to the accuracy, completeness or current nature of the information contained in any of the materials on this website.
All material on this website is provided for general information purposes only, it does not constitute medical or therapeutic advice, it is not intended to be a substitute for professional medical or therapeutic advice, and it should not be relied upon or used as the sole basis for making decisions.
Mabel Schenone t/a Your Wisdom shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
We have made every effort to make sure that this website is free from viruses or defects. Our downloadable materials have been scanned by McAfee LifeSafe software. We shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website, its virtual products, or any websites accessible through this website.
We reserve the right to update, change or replace any part of these Terms & Conditions at any time. We will notify you of any changes to these Terms & Conditions by posting the new version on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to this website following the posting of any changes constitutes acceptance of those changes.
Your use of this website and any dispute arising out of such use of the website are subject to the laws of England and Wales.
2. Privacy Policy
The type of personal information resilientloving.co.uk collect:
We currently collect and process email addresses, names, telephone numbers and postal addresses only as far as they are necessary to process your orders and/or reply to messages from you.
How we get the personal information and why we have it:
The personal information we process is provided to us directly by you.
We use the information that you have given us in order to:
Provide you with further information that you have specifically requested or in order to process an order (for instance, the payment gateway will check your credit card and address details in order to approve your payment).
Under the UK General Data Protection Regulation (GDPR), the lawful base we rely on for processing this information is:
Your consent. You are able to withdraw your consent at any time by emailing us at mabel@resilientloving.co.uk.
Disclosure of Data:
Legal Requirements
Mabel Schenone t/a Your Wisdom may disclose your Personal Data in good faith in the belief that such action is necessary:
· To comply with a legal obligation in cases where we are required by law to pass on information
· To protect and defend the rights or property of Mabel Schenone t/a Your Wisdom
· To prevent or investigate possible wrongdoing, fraud, or cybercrime
· To protect the website’s intellectual property rights
· To safeguard the personal safety of individuals in connection with the Service
· To protect us against legal liability
How we store your personal information:
Your personal information is kept private and stored securely by our e-commerce software until such a time when it is no longer required or has no use, as detailed in the Data Protection Act 1998.
Security of Data:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Changes to This Privacy Policy:
We may occasionally modify this Privacy Notice. All such changes will be reflected on this web page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or concerns about the way we process your Personal Data, please contact us at mabel@resilientloving.co.uk
3. Cookies
Cookies are small text files that a website stores on a browser when the user visits a website.
Type of Cookies resilientloving.co.uk Use
Strictly Necessary / Essential Cookies: (PHPSESSID) these cookies operate the core functions and security of our website anonymously and are deleted as soon as you close your web browser. If you place an order with us or place items in your shopping cart, the system may add a cookie to preserve the items in your shopping cart or save you having to enter all your personal data again. Such cookies are only valid for 10 days. We do not require your consent to use these cookies.
Cookies set by third parties: these cookies are set by a domain other than the one that you are visiting. Such cookies are subject to the third-party organisations' own Cookie Policies.
On our website, we use a third-party e-commerce software platform (Prestashop) to enable us to process your order. The providers of this software deploy a cookie (PrestaShop-fe8fc3d540266e0d5246f4fdf1339a55) on your browser when you visit our site. This cookie will expire when you finish the session. We do not set this cookie, but we have reduced its validity so that it only lasts during each session.
How to manage cookies using your browser
You can set the browser/s you use to accept or reject all, or certain, cookies. If you use your browser settings to block all cookies, which would include blocking our strictly necessary/essential cookies, you may not be able to access all or parts of our site and/or other sites as well. Alternatively, you can clean your cookies on your browser (usually by selecting an option in your HISTORY tab).
4. THIRD-PARTY LINKS
Any links from resilientloving.co.uk or our publications that direct you to third-party websites are not under our control.
We provide all these links to the best of our knowledge and in good faith and we truly feel they will be of value to you, but we are not responsible for continuously examining or evaluating the content or accuracy of the third-party websites the links lead to. Mabel Schenone checked them at the time of publication. We do not warrant and will not accept any liability or responsibility for any third-party materials or websites, or for any other materials, products, services, or communications received from any linked third-party sites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party. Nonetheless, we seek to protect the integrity of our site and welcome any feedback. Thank you.
5. Technical Issues with our Website or Publications
If you have any issues, please email the webmaster at mabel@resilientloving.co.uk and we will do our best to assist you. Thank you.
6. Notices
All notices you wish to serve us must be sent to the contact details on this site (mabel@resilientloving.co.uk). We may give notice to you at either the email or postal address you provide to us. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter). In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
7. Contact
Should you have any further questions, concerns, or queries about these Terms and Conditions, or if you encounter difficulties or errors while navigating and using the site, please contact us at: mabel@resilientloving.co.uk.